Intermittent Access Issues

Incident Report for Visualsoft

Resolved

Thank you for your patience, this issue has been resolved.

Posted Nov 16, 2022 - 20:34 GMT

Thank you for your patience, we believe this issue is resolved but we are monitoring for any reoccurrence.

Posted Nov 16, 2022 - 19:45 GMT

We are continuing to monitor for any further issues.

Posted Nov 16, 2022 - 19:17 GMT

The issue appears due to a problem with an upstream provider - we will continue to monitor whilst we await further information from our hosting team.

Posted Nov 16, 2022 - 19:15 GMT

We have received reports of intermittent access issues - we are investigating into the problem.

Posted Nov 16, 2022 - 19:10 GMT

This incident affected: Platform (Admin, Storefronts) and Network.