Intermittent Issues - Support Ticket System

Incident Report for Visualsoft

Resolved

This incident has been resolved.
Posted Jan 18, 2024 - 12:57 GMT

Investigating

We are currently experiencing intermittent issues with our Support Ticket system, this is being reflected in Support staff being unable to load tickets and also not being able to raise tickets via the portal. The 3rd Party who owns this system are looking into the problem and hopes to have any issues resolved as soon as possible.
Posted Jan 18, 2024 - 08:14 GMT
This incident affected: Support System (Support Web Portal).